Phantom’s Patch

Black and white cate

Lovely Claire, from our Care Words project, is working from home like many of us at the moment. Care Words is a National Lottery funded project which trains and supports volunteers to run reading and reminiscence groups in care settings for older people.

We have lots of wonderful volunteers and many residents looks forward to the monthly groups a great deal. As care settings are closed to visitors at the moment, Claire has been looking at other ways she can keep the spirits of care home residents up.

Claire and Tanya

Every week, Claire will be sending out handwritten letters to any local care settings for older people that would like them, she will Facetime where that is possible and she will share a little home made video to give residents something fun to watch and to chat about – here’s her first one, all about her cat, Phantom

Claire is planning further videos and is hoping that local people will get in touch with a story about life in the area and some photos so she can put them together and share them with care homes across the Falkirk Council area. Stories might be about the 60s, and 70s, or about working life in Grangemouth, for example.

If you have any good stories that you think might spark memories in local older people in care homes, then please get in touch by email to tanya.milligan@falkirkcommunitytrust.org and I’l pass them on to Claire

Caring Libraries … how our Care Words project is helping older people feel great

A picture of several older white people sitting around a table with tea and cakes

Falkirk Community Trust Libraries have been delivering a new project called Care Words, a community based shared reading initiative which is funded by the National Lottery Community Fund.  The Care Words Project is a free service run by Falkirk Libraries and facilitated by our trained volunteers in various Care Settings across the whole Falkirk Council area. 

We provide opportunities to reduce the isolation and loneliness sometimes experienced by older people in day and residential care settings by delivering shared reading experiences and reminiscence sessions. These activities, run by local volunteers, support residents to share past memories helping them to engage with the people around them.

One of our Reminiscence packs

Case Studies

Ms C is 73 years old and resides in a small Care Home which also provides services and support for people with mental health issues.   Ms C has a visual impairment and mobility issues which are a barrier for her living independently.  Our volunteers visit on a regular basis and engage with her as part of a small group and she loves chatting about all sorts of subjects.  It is such a pleasure to see her laugh, reminisce and entertain others in the group with her witty personality.  Responding to her needs, we use a variety of resources which include tactile objects, scents and music which stimulates and includes her during the Care Words sessions.  We feel she has become more engaged and involved with those around her; has become less isolated and comes out of her room more to participate in activity.                                                                                                                             

A picture of an older smiling white man with glasses, holding a 'Happy Birthday' balloon, in a wheelchair
Mr H enjoying a trip out with Care Words

Mr H, a gentleman residing in one of the Care Homes we visit, was feeling very isolated and lonely and spent his days immersed in books, with not many visitors.  He felt he was unable to engage effectively with other residents, due to the nature of their health issues.  Whilst getting to know him, we discovered that he had the most interesting life story.  He was keen to discuss this with our volunteers, in particular about his life in the Navy and serving in World War II.  We decided to record his memoirs and showcase his story as part of Falkirk Libraries People’s Story Project.  We were able to facilitate and support him to attend the event at The Hippodrome Theatre, on the eve of his 99th birthday where his story was screened as the big finale.  His anecdotal film recalled when his warship was torpedoed and sunk leaving him adrift in the sea, awaiting rescue.  His story ended with this cliff hanger and the audience were left astounded, wanting to hear more!  Many of the audience approached him afterwards and showed their appreciation of his bravery and courageous efforts during the War, calling him a “Hero”.  This feedback definitely boosted his self-esteem and he returned to the Care Home feeling elated. Discovering that people are interested in what he has to say has given Mr H a new sense of purpose, makes him feel valued and appreciated.  We have noticed his overall outlook and demeanour is much more positive now and we know he really looks forward to our visits as he now refers to us as his “new friends.” We are continuing to work with Mr H to record and compile the rest of his life story.

If you’d like to get involved in this wonderful project, then please contact Claire Davis on 01324 506800 or claire.davis@falkirkcommunitytrust.org

Care Words

It has been a quick and eventful 10 months since I (Claire) joined the Libraries team at Falkirk Community Trust, designing and launching our new project – Care Words.

Claire and Tanya celebrate the start of Care Words

This Project has been generously funded by The National Lottery Community Fund (Previously The Big Lottery Fund) for an initial 3 years, supported by Falkirk Community Trust.

So what is Care Words, I hear you ask?

I have been advertising and recruiting suitable volunteers from across the Falkirk area, who are willing to give their time to visit local care homes to read, chat and reminisce with older people in a group setting.  The volunteers receive training and on-going support throughout their experience from me in my role as Care Words Co-ordinator.

The volunteers bring their personality, humour and good conversational skills and combine them with the following variety of resources to carry out this initiative:

  • themed reminiscence bags,
  • books, texts and lyrics,
  • tactile / sensory objects,
  • photographs and newspapers,
Our gardening reminiscence bag

So why do this sort of Project?

Our aim is to reduce and address the loneliness which older people can sometimes feel, even when living in shared accommodation or attending day services.

So what do older people gain from this?  Well, we are finding that they:

  • love meeting new people (like our volunteers)
  • enjoy chatting about their lives, families, careers and pastimes
  • like getting together with fellow residents over a cup of tea
  • listen attentively to poetry, short stories and verbal anecdotes
  • join in with singing

The dedicated Care staff at these establishments support our volunteers and clients by;

  • encouraging everyone to have an input,
  • creating a warm welcoming atmosphere
  • providing additional information to assist with during the sessions,
  • suggesting topics / themes of interest

The Volunteers are also benefiting from this by;

  • giving something back to their community
  • learning new skills
  • meeting like-minded people
  • becoming a part of a volunteer network
  • gaining a sense of pride and achievement
  • having fun whilst helping isolated people

Where We Are Now

So far the Project has:

  • designed and delivered training sessions on the project and on Dementia
  • recruited 23 volunteers,
  • linked up with 10 local Care Homes,
  • reached 127 people

The Care Words sessions only started in late October, after much planning and training, and so far have been very successful.  Our volunteers have been building positive relationships whilst having fun at the same time and the feedback so far has been very positive.

Feedback from a care setting

“Hi Claire , well the February session at Burnbrae Care Home left me absolutely buzzing.  The care words bag linked in to a project on Hollywood stars and we had the most lively session we have had yet.  All the regulars participated and one lady E who often snoozes was very active in discussion. The conversation flowed and the quiz was much enjoyed.” – AS (Volunteer)

Over the next few months, we are looking forward to:

  • recruiting more volunteers
  • asking more Care Settings to get involved
  • developing more resources
  • enhancing the Care Words experience
  • building on relationships

Stay tuned for the next update or get in touch if you’d like to volunteer with us!

Contact: Claire.Davis@falkirkcommunityturst.org

Claire Davis – Care Words Co-ordinator